Pricing Comparison

Stop Paying Hidden Fees

See exactly how much you could save switching from Zendesk AI to transparent, usage-based pricing.

Calculate your savings

Calculate Your Savings

Adjust the sliders to match your support volume and see real-time cost comparison

Configure Your Usage

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Monthly Tickets

50050,000

AI Resolution Rate

2080

Support Agents

150

2,500 tickets resolved by AIZendesk AI: €199/agent • Quivr: €69/agent + €150 flat

Zendesk AI

Suite Pro + Advanced AI (comparable to Quivr)

€199 × 10 agents€1,990

100 included resolutions€0

2,400 extra × €1.85€4,440

Monthly Total€6,430

Recommended

Quivr

+ Zendesk Suite Team (base helpdesk)

€69 × 10 agents€690

Quivr subscription€150

2,500 resolutions × €1€2,500

Monthly Total€3,340

Your Estimated Savings

€3,090

saved per month

€37,080

per year

48%

less than Zendesk

* Zendesk AI: Suite Professional (€149) + Advanced AI (€50) = €199/agent/month, 10 resolutions/agent included, then €1.85/resolution. Quivr: Suite Team (€69/agent) + Quivr (€150) + €1/resolution. Actual savings may vary.

Hidden Costs Alert

The €69 That Becomes €199++

Zendesk advertises attractive prices. Here's what you actually pay.

Advertised Suite Team price

basic chatbot only, no autonomous AI

€69

But you need Suite Professional for AI resolutions

required for automated ticket responses

+€80=€149

Advanced AI add-on for comparable features

copilot, sentiment analysis, smart triage

+€50=€199

Only 10 resolutions/agent included

then you pay extra for each resolution

limited=€199+

Extra resolutions: pay-as-you-go

per automated ticket beyond included

+€1.85=€199++

Per agent. Per month.

And with only 10 resolutions included per agent, those €1.85/ticket fees add up fast.

Feature by Feature

See how Quivr's AI-native approach compares to Zendesk's legacy platform

Zendesk AI

Quivr

Pricing

Pricing model

€149/agent/month

€150/month flat + usage

AI resolutions included

10/agent/month

Pay only for what you use

Extra resolution cost

€1.85 each

€1 each

Scales with team size

Cost grows per agent

Flat base, any team size

Implementation

Setup time

Weeks of configuration

5 minutes

Training required

Extensive

Minimal

Works with existing tools

Limited integrations

3,000+ integrations

AI Quality

AI architecture

Bolted-on to legacy

AI-native design

Understanding

Keyword-based

Intent + context

Quality assurance

None built-in

Le Juge scoring system

Integrations

Connect & act, everywhere

Connect your e-commerce, CRM, shipping, and internal tools.
Your AI agent retrieves customer data in real-time.

E-commerce

Orders, customers, products

Shopify

WooCommerce

Magento

PrestaShop

BigCommerce

Wix

Squarespace

eBay

CRM & Sales

Customer profiles, history

Salesforce

HubSpot

Zoho

Airtable

Shipping

Track packages, delivery

DHL

UPS

FedEx

Chronopost

La Poste

Colissimo

Shipup

Payment

Transactions, refunds

Stripe

PayPal

Square

Klarna

Afterpay

Wise

Braintree

Adyen

Communication

Team collaboration

Slack

Teams

Twilio

Discord

Zoom

Knowledge

Docs, guides, policies

Notion

Confluence

Google Drive

Dropbox

Box

Coda

GitBook

Databases

Direct data lookup

PostgreSQL

MySQL

MongoDB

Redis

Supabase

Firebase

Elastic

Cloud & ERP

Backend systems

Google Cloud

Cloudflare

SAP

Oracle

MCP Protocol Compatible

Connect to anything

Via MCP Protocol, REST APIs, GraphQL, or custom webhooks.
We build integrations in days, not months.

REST API

GraphQL

Webhooks

MCP

Don't see your tool?

We build custom integrations

See It In Action

Book a demo and we'll show you exactly how Quivr can transform your support team—without the hidden fees.

Book a Demo

Already on Zendesk?

Install Quivr directly from the Zendesk Marketplace. Keep your existing helpdesk, add AI that actually works.

Questions?

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